Privacy Policy

At Pawsy Daisy, your privacy is of utmost importance to us. We are committed to protecting your personal information and ensuring transparency about how we collect, use, and safeguard your data. This Privacy Policy outlines our practices and your rights regarding your information. By using our website or services, you agree to the terms outlined in this policy.

1. Introduction

Pawsy Daisy (“we,” “us,” or “our”) is dedicated to maintaining the privacy and security of your personal information. This Privacy Policy explains:

• What information we collect.
• How we use and protect your data.
• Your rights regarding your personal information.
• How we share information with third parties.

If you have any questions or concerns about this policy, please contact us at info@pawsydaisy.com.

2. Information We Collect

We collect information in the following ways:

a. Information You Provide

When you interact with our website or services, you may provide us with:

• Personal Details: Name, email address, shipping address, billing address, phone number, and payment information when you place an order or create an account.
• Account Information: Username, password, and preferences when you sign up for an account.
• Communication Data: Messages, inquiries, or feedback when you contact us via email, chat, or other communication channels.

b. Information Collected Automatically

When you visit our website, we may automatically collect:

• Technical Data: IP address, browser type, device type, operating system, and browsing behavior.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

c. Information from Third Parties

We may receive information from third-party services, such as:

• Payment processors (e.g., credit card details for transaction purposes).
• Analytics providers (e.g., Google Analytics) to understand how users interact with our website.

3. How We Use Your Information

We use your information for the following purposes:

• Order Processing and Fulfillment: To process, fulfill, and ship your orders, as well as to provide order updates and confirmations.
• Customer Support: To respond to your inquiries, resolve issues, and provide assistance.
• Website Improvement: To analyze website usage, improve functionality, and enhance the user experience.
• Marketing and Promotions: To send you promotional emails, newsletters, and special offers (you may opt out at any time by clicking the “unsubscribe” link in our emails).
• Security and Fraud Prevention: To protect our website, services, and customers from fraudulent activities and unauthorized access.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share data with third-party vendors who assist us with order fulfillment, payment processing, shipping, marketing, and analytics. These parties are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal Obligations: We may disclose your information if required by law, regulation, or legal process, or to protect our rights, property, or safety, or that of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction.

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. These measures include:

• Encryption of sensitive data (e.g., payment information) during transmission.
• Regular security audits and updates to our systems.
• Restricted access to personal information to authorized personnel only.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. We encourage you to take precautions, such as using strong passwords and keeping your account information confidential.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal data we hold about you.
• Correction: You may request that we correct or update inaccurate or incomplete information.
• Deletion: You may request that we delete your personal data, subject to certain legal obligations.
• Opt-Out: You may opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
• Data Portability: You may request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at info@pawsydaisy.com. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance your browsing experience.
• Analyze website traffic and usage patterns.
• Personalize content and advertisements.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Last Updated” date at the top will be revised. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: info@pawsydaisy.com

We are here to assist you and will respond to your inquiry as soon as possible.

Last Updated: 10th Feb 2025

Thank you for trusting Pawsy Daisy with your personal information. We are committed to protecting your privacy and providing a safe and enjoyable shopping experience.